DOK Stream: Data Protection Information

DOK Stream: Data Protection Information

Privacy Policy for the use of audiovisual content of the DOK Stream of DOK Leipzig provided by PANTAFLIX Technologies GmbH
A. Data Protection Principles


The following privacy policy applies to the visit and use of audiovisual content during the Dok Stream from 8/10/2023 to 22/10/2023. For the use of other content of Dok Leipzig the privacy policy of DOK Leipzig applies.


The operator named in the imprint is responsible for compliance with data protection.

Data source

You either actively provide us with your data via an input mask or e-mail, or it is collected via our IT systems, cookies or similar technologies.

Purpose of survey

The purpose of the data collection will be communicated to you in the DATA PROTECTION DECLARATION at the time of the respective processing.

Legal basis

Your data is collected either on the basis of consent, for the performance of a contract or on the basis of our legitimate interests.

Your rights

You have the right to information, correction, restriction of processing or deletion. If the processing is based on consent, you can revoke this at any time for the future; if it is based on a legitimate interest, you can object to this at any time if your interests prevail. You have the right to lodge a complaint with the responsible supervisory authority.

B. Privacy Policy

1. Name and Address of the responsible Person

The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Leipziger Dok-Filmwochen GmbH
Katharinenstr. 17
04109 Leipzig
Telefon: 0341 30864-0
info [at] dok-leipzig [dot] de

Contact details of our external data protection officer:

Danny Schmiedel
datenschutz [at] dok-leipzig [dot] de


2. Order of a Content

During the ordering process, you enter contact and payment data in the input masks provided. This data is used exclusively for processing your order. PANTAFLIX Technologies GmbH only transmits this data to third parties if this is necessary to process the order (payment service provider). The legal basis for data processing is Art. 6 (1) lit. b DSGVO , which permits the processing of data for the fulfillment of a contract or pre-contractual measures. The collected data will be deleted after processing of the order and expiry of any retention periods. The processing of your order is not possible without the collection of the data.

The land recorded via the IP address is stored and deleted after expiry of the rental period and any statutory retention periods. The other data will not be stored. The collection of this data is necessary to process the contract and to comply with our legal information obligations. The legal basis for this is Art. 6 para. 1 lit b DSGVO, as the data is necessary for the processing of the contract.


3. Geolocation

The country from which you are accessing the content is determined on the basis of your IP address recorded when you play the content of our offer. On this basis, it is decided whether the content can be played by you. A further localization of your location does not take place.  The legal basis is Art. 6 para. 1 lit. f DSGVO. The determination of your country of residence is necessary because rights of use to content are granted limited to various territories and the controller as licensee is obliged to ensure that the broadcast does not take place in unlicensed territories. This is also our legitimate interest in data processing according to Art. 6 (1) lit. f DSGVO. The data will not be stored. The determination of your country of residence is mandatory for the use of our offer. Consequently, there is no possibility to object.


4. Retrieval of a Content

The Dok Stream uses an embedded player (integrated player) for our offer to provide the content and to process payments.  The provider of this player is PANTAFLIX Technologies GmbH, Neue Schönhauser Straße 16, 10178 Berlin. When the player is called up, various data (IP address, operating system, browser) are transmitted to the provider in order to ensure optimal use. The data is deleted as soon as it is no longer required for this purpose. The legal basis for data processing is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. To use the offer, cookies must be accepted. The cookies are technically necessary to provide the service. If no consent is given, our offer cannot be used.


5. Payment Service Provider

The Dok Stream integrates payment services from third-party companies. If you make a purchase, the payment service provider processes various payment data (for example, name, payment amount, account data, credit card number) to process the payment. The PANTAFLIX Technologies GmbH integrates the following payment services for contract processing (Art. 6 (1) b) DSGVO) and in the interest of a secure, fast and convenient service (Art. 6 (1) f) DSGVO). In the event that consent is requested, this is based on Art. 6 (1) a) DSGVO, whereby consent can be revoked for the future.  In connection with the processing of the payment, PANTAFLIX Technologies GmbH does not store credit card information.

For the secure processing of payments initiated by you, the services of the payment service provider Adyen N.V., Simon Carmiggeltstraat 6, 1011DJ Amsterdam, Netherlands, branch office Germany: Friedrichstraße 63, 10117 Berlin, Germany, are used ("Adyen"). The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO, thereby only as far as this is necessary for the payment processing. For further information on data processing by Adyen, please refer to Adyen's privacy policy:

Furthermore, we use the services of PayPal for the secure processing of payments. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). We pass on your payment data (regularly these are name, address, e-mail address, country of the Paypal account) to Paypal in the context of payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO, thereby only as far as this is necessary for the payment processing. Further information on data processing by PayPal can be found in PayPal's privacy policy:


6. Call Data

When you access and play content, the PANTAFLIX Technologies GmbH processes the access data for the content. They record which content you have used in order to enable further functions, such as the continuation of the playback of the content at a later time. This access data is used to fulfill the contract, the legal basis for data processing is Art. 6 para. 1 lit. b DSGVO.


7. Disclosure of Personal Data

We will not disclose or otherwise distribute your personal data to third parties unless this is necessary for the performance of our services (legal basis for data processing: Art. 6 para. 1 lit. b) DSGVO), you have consented to the disclosure (legal basis for data processing: Art. 6 para. 1 lit. a) DSGVO) or the disclosure of data is permitted by law.

Within the framework of the data protection requirements for the processing of your personal data, PANTAFLIX Technologies GmbH is entitled to commission external service providers, who act as processors in accordance with Art. 4 No. 8 DSGVO, with data processing. External service providers support us in the technical operation and support of the offer and payment processing. The external service providers commissioned by us process your data in accordance with our instructions.

Our external service providers process your personal data within the European Union (EU) or the contracting states of the Agreement on the European Economic Area (EEA). However, in the event that your personal data is transferred to a service provider located in a third country and processed there, the protection of your personal data is ensured by means of suitable guarantees, such as the conclusion of standard data protection clauses.


8. Email

If you send us an e-mail to dokstream [at] dok-leipzig [dot] de, the data transmitted to us with the e-mail will be stored. The data will not be passed on to third parties. The legal basis for the processing is in accordance with Art. 6 (1) lit. f DSGVO. The personal data is processed solely for the purpose of handling your request. This is also our legitimate interest. The data will be deleted as soon as your request has been conclusively clarified. You can object to the processing of your data at any time by sending an e-mail to the person responsible. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting you will be deleted in this case.


9. Data Subject Rights / Right to Complain

You have the right of access to the personal data concerning you as the right to rectification or erasure or to restriction of processing or the right to object to processing and the right to data portability.


10. Right of Appeal

You have the right to complain to the competent data protection authority:

The Saxon State Commissioner for Data Protection 
Sächsischer Datenschutzbeauftragter 
Devrientstraße 5 
01067 Dresden

18 September 2023, Subject to Change

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