Questions regarding accessibility
QUESTIONS REGARDING ACCESSIBILITY
Which cinemas can I access with a wheelchair?
All CineStar cinemas offer seating for two wheelchairs.However, for the opening event on October 30, these seats will unfortunately not be available. In Passage Kinos the screening rooms "Astoria" and "Wintergarten" each offer seating for one wheelchair. Similarly, Cinémathèque Leipzig is wheelchair accessible.
Please reserve wheelchair spots by calling the ticket hotline.
What are audio descriptions?
Audio descriptions are intended for blind and visually-impaired people. They use few words to describe what is happening in the film between dialogues and to give an impression of the visuals. Thus, the film becomes an audio play that can be understood without the visual element. All audio descriptions are in German and can be accessed via the free app GRETA. Please click here to find out how to download and use the app.
What are SDH-subtitles?
SDH subtitles ("Subtitles for the Deaf and Hard-of-hearing") – describe subtitles which, in contrast to normal subtitles, also include non-lingual sound information such as music and sound effects in addition to dialogue. The term ‘deaf and hard-of-hearing’ is misleading, as such subtitles are not only useful to the hearing-impaired – they are useful for anybody who might want to access the German subtitles of a film.
How can I access German subtitles?
For a selection of films, the STARKS app - which provides subtitles for people who are hard of hearing - will also enable viewers who do not understand the film's original language or English to access German subtitles. Please download the app if you would like to read German subtitles.
Are there cinemas with induction loops for my hearing aid or cochelea implant (CI)?
The cinema Astoria at Passage Kinos has induction loops available from seats 12-15 (approximately 40-50 seats).
What do I need in order to use the induction loops?
Your hearing aid or CI needs a telecoil, which will receive the electromagnetic signal from the induction loop.
Are the Q&As with the filmmakers also available for the hearing-impaired and deaf?
Yes. At selected film screenings, ample translators will be available in order to make a simultaneous translation of the Q&A with the filmmakers in German sign language. The information about these screenings will be available soon on our German webpage.